Banking & Credit

CFA Supports CFPB Proposed Rule to Prohibit Class Action Waivers in Consumer Finance Contracts

CFA strongly supports the Consumer Financial Protection Bureau’s (CFPB) proposed rule to strengthen consumers’ rights to seek redress when they are harmed by a consumer financial services provider. The proposed rule would prohibit class action waivers in consumer finance contracts. It would also require companies to report information on individual arbitrations to the CFPB so that the agency can monitor the impact of arbitration on consumers and the fairness of the process. While CFA believes more can and should be done to end forced arbitration entirely, this proposed rule is an important step toward restoring consumers’ right to legal recourse. We urge the rule’s speedy adoption without weakening any provisions.