May 19, 2026 • 1 min read

CFA urges FTC to act without further delay to protect consumers in online food delivery space

CFA TC

The Consumer Federation of America submitted the following comments to the Federal Trade Commission (FTC) in response to the agency’s request for information related to unfair or deceptive practices relating to fees and charges for food and grocery items ordered through online delivery platforms. The FTC has noted that food delivery companies have engaged in deceptive conduct that has frustrated consumers, undermined the financial health of delivery workers, and put honest delivery companies at a disadvantage. CFA’s letter urges the FTC to act expeditiously to protect consumers on food delivery platforms, with an unambiguous prohibition on algorithmic or surveillance-based pricing practices.

Related Articles

CFA TC
October 22, 2026 / Blogs
The Predatory Food Economy
CFA TC
October 13, 2026 / Blogs
No Matter How Cute They Look, AI Agents Are Not Your Friends
CFA TC
October 09, 2026 / Blogs
Junk Food Marketing to Kids Is Getting Worse
CFA TC
October 06, 2026 / Reports
Food Advertising Subsidy Reform: A Win-Win for Fiscal and Public Health