Consumer Federation of America

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Banking & Credit

Debt

Everyone should try to pay debts that are legitimately owed, but sometimes consumers may be unable to do so because of job loss, unexpected medical bills, divorce or other issues. CFA supports the Fair Debt Collection Practices Act and other laws and regulations that protect consumers from abusive, misleading and unfair debt collection tactics. CFA also supports measures to prevent fraud and abuse in the debt relief industry and promotes public awareness about legitimate sources of help for consumers who are in debt crisis.

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Subject Matter Experts

  • Rachel Gittleman

    Financial Services and Membership Outreach Manager

    rgittleman@consumerfed.org609-571-5953

  • Susan Grant

    Director of Consumer Protection and Privacy

    cfa@consumerfed.org202-387-6121

Most Recent Press Releases

  • Historic Legislation Passes in Illinois to Protect Consumers from Predatory Loans
  • New Research Shows that Most Black Americans Worry About Their Financial Futures and Also Lack a Personal Savings Account
  • CFPB’s Debt Collection Rule Misses Critical Opportunities to Protect Consumers

Most Recent Testimony and Comments

  • CFA Urges Biden Transition Team and Congress to Support Urgent Consumer Protection Policies
  • Groups Oppose the CFPB's Plans to Engage in Payday Loan Disclosure Testing
  • Groups Applaud Senator Brown for His Work on OCC Oversight

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© 2020 Consumer Federation of America

1620 I Street, NW - Suite 200  |  Washington, DC 20006  |  202-387-6121  |  cfa@consumerfed.org
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