Credit Scores/Reporting

Groups Urge Equifax, Experian, and TransUnion to Provide Credit Reports in Spanish and Other Languages

CFA joined 17 organizations in calling on the three major credit reporting agencies to provide credit reports in Spanish and other languages used by consumers who are Limited English Proficient (LEP).  Many LEP consumers are unable to access their credit reports, or are significantly hampered in doing so, because credit reports are not provided in the language in which they are proficient. Our request was prompted by economic upheaval caused by the COVID-19 pandemic. A copy of this letter was also sent to the Consumer Financial Protection Bureau to urge them to require these companies to provide free reports in the top eight LEP languages.