Fraud

Consumer Information

Press Releases

Testimony and Comments

Studies


Consumer Information

Buying Online

Debt Scam Tips

  • Consumer Debt Tips- English, 01/04/10 (PDF)
  • Consumer Debt Tips- Spanish, 01/04/10 (PDF)

Fake Check Scams

  • Don't Become a Target Brochure (English Version), 09/09/10 (PDF)
  • Don't Become a Target Brochure (English Version, Black and White), 09/09/10 (PDF)
  • Don't Become a Target Brochure (Spanish Version), 09/09/10 (PDF)
  • Don't Become a Target Brochure (Spanish Version, Black and White), 09/09/10 (PDF)
  • Don't Become a Target PowerPoint Presentation, 09/09/10 (PPT)
  • Consumer Tips: Avoid Fake Check Fraud and Get the Real Deal About Mystery Shopping Opportunities, 02/20/09. (PDF)
  • Video: Fake Check Lottery Scam Video
  • Video: Fake Check Work at Home Video

General Fraud Tips

  • Consumer Tips: Ten Ways to Protect Against Scams and Rip-Offs, 07/26/11 (PDF)
  • Consumer Tips: Ten Easy Steps to Protect Your Personal Information and Detect Fraud, 04/08/09 (PDF)

Grandparents Scam

Identity Theft

  • Video: Get Smart Against ID Theft
  • Consumer Tips: Get Smart – Protect Yourself, Your Friends and Your Family from ID Theft and Fraud, 03/2014. (PDF)
  • Avoid ID Theft and Fraud in the New Health Insurance Marketplace, 09/26/2013. (PDF)
  • Consumer Tips: Slam the Door on Phishing Scams, 5/15/13 (PDF)
  • Video: Phishing Scam
  • New Information on www.idtheftinfo.org Regarding Child Identity Theft, 10/17/11 (PDF)
  • Consumer Tips: 9 Things to Check When Shopping for Identity Theft Services, 10/14/10 (PDF)

Scam Artists Target New Payment Methods

Telemarketing

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Press Releases

  • CFA and NACPI Release Nation's Top Ten Consumer Complaints, 07/20/2014. (PDF)
  • Over 13 Million Americans Were Victims of ID Theft-Related Fraud in 2013, 03/06/2014. (PDF)
  • CFA Publishes Tips on Avoiding Healthcare Fraud and ID Theft, 09/26/2013. (PDF)
  • CFA and VISA Release New Consumer Education Materials to Help Prevent Consumers from Being Hooked by Phishing Scams, 05/15/2013. (PDF)
  • Consumers Very Confused About Their Rights with Telemarketers, 03/06/13. (PDF)
  • CFA Releases Comments Urging the FCC to Strengthen Consumer Protections Against Cramming, 06/26/12. (PDF)
  • Consumer Federation of America Works With Green Dot Corporation to Warn Consumers About Scam Artists, 12/07/11. (PDF)
  • Statement by CFA's Barbara Roper in Response to Jobs Council Recommendation to Roll Back Protections against Accounting Fraud, 10/12/11. (PDF)
  • NJ Attorney General and Consumer Federation of America Launch Nationwide Education Program to Combat “Grandparent Scam,” 03/24/11. (PDF)
  • New Anti-fraud Program Launched in Arizona: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams, 12/14/10. (PDF)
  • New Anti-fraud Program Launched in California: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams, 12/13/10. (PDF)
  • CFA Releases New Tips For Buying Online: How to Avoid Swindlers and Purchase Securely as Millions of Consumers Buy Online, 12/09/10. (PDF)
  • New Anti-fraud Program Launched in New York: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams, 12/7/10. (PDF)
  • New Anti-fraud Program Launched in South Carolina: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams,11/17/10. (PDF)
  • New Anti-fraud Program Launched in Virginia: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams,11/16/10. (PDF)
  • New Anti-fraud Program Launched in Florida: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams,11/16/10. (PDF)
  • New Anti-fraud Program Launched in Tennessee: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams,10/27/10. (PDF)
  • New Anti-fraud Program Launched in Colorado: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams, 10/13/10. (PDF)
  • New Anti-fraud Program Launched in Georgia: Aim is to Protect Consumers and Financial Institutions from Fake Check Scams, 9/28/10. (PDF)
  • CFA, CT Department of Consumer Protection, CT Department of Banking, and Credit Union League of CT Launch New Fake Check Scam Consumer Education Project, 9/14/10. (PDF)
  • To Catch a Thief: New analysis of a growing industry raises questions about claims and how services actually help consumers, 03/18/09. (PDF)

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Studies

  • CFA and NACPI Release Nation's Top Ten Consumer Complaints, 07/20/2014. (PDF)
  • To Catch a Thief: Are Identity Theft Services Worth the Cost?, 03/18/09. (PDF)

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Testimony and Comments

  • Consumer, Civil Rights, and Community Organizations File Brief Comments to FTC on Telemarketing Sales Rule, 08/06/2013. (PDF)
  • Consumer Groups File Comments to the FTC on the Proposed Amendments to the Telemarketing Sales Rule, 08/06/2013. (PDF)
  • Consumer Groups Letter to FTC in Support of Greater Protections Against Mobile Cramming, 06/07/2013. (PDF)
  • CFA Comments on Preventing Fraudulent Third Party Charges on Consumers’ Phone Bills, 12/06/12. (PDF)
  • Consumer Groups Comment on Debt Relief Amendment to the Telemarketing Sales Rule, 10/16/09. (PDF)
  • Avoid Fake Check Fraud and Get the Real Deal About Mystery Shopping Opportunities, 02/20/09. (PDF)
  • Consumer Groups Urge FTC to Protect Consumers' Money Held on Bankrupt Retailers' Gift Cards, 09/11/08. (PDF)
  • CFA Supports Farm Bill Language to Close Loophole Created by CFTC v. Zelener, 03/13/08. (PDF)

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