Consumer Groups Support Allowing Certain Robocalls from Financial Institutions During COVID-19 Crisis

CFA and five other national consumer organization filed ex parte comments with the Federal Communications Commission supporting a petition from the American Bankers Association to let financial institutions to banks make robocalls and texts to consumers in situations where they might not normally be allowed, as long as they are limited to certain purposes related to assisting consumers during the pandemic and aren’t used for debt collection or marketing.