Consumer Protection

Consumer Advocates Push the FCC to protect Consumers from Unwanted and Illegal Texts

CFA and other groups that responded to the FCC’s first robotext rulemaking process in November filed reply comments underscoring the need for additional protections. The comments emphasize that the FCC should address each of the different types of unwanted and illegal texts separately, including unconsented-to non-scam texts, scam texts (especially those that include URLs), and telemarketing texts.