CFA, Public Interest Groups Urge FCC to Implement Effective Changes to End Scourge of “Cramming” & “Slamming” Issues

In reply comments filed with the Federal Communications Commission (FCC), CFA and other public interest groups reiterate their request that FCC use the opportunity presented by this rulemaking to implement comprehensive consumer protections against unauthorized carrier changes and charges—known as “slamming” and “cramming,” respectively. For too long, consumers have been subjected to these fraudulent practices, costing them hundreds of millions of dollars over the years.

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