Consumer Protection

Advocates Oppose Forced Arbitration Provisions in Autonomous Vehicle Legislation

Consumer and public interest groups signed onto a letter highlighting the need to prevent AV manufacturers from using mandatory arbitration provisions against consumers. The SELF DRIVE Act purports to address aspects of AV implementation (which CFA opposed strongly), but would not prohibit the use of mandatory arbitration provisions to resolve consumer disputes. Advocates identify the harms posed by the use of arbitration agreements by the auto industry and urge lawmakers to address this problem in future AV legislation.