November 30 & December 1, 2017
Embassy Suites Hotel, Washington, D.C.

Financial Services Conference 2017 Program

Thursday, November 30

8:45am-9:00am
Welcome/Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

9:00am-9:30am
How Lower-Income Households Use Financial Services

Introduction

Gynnie Robnett, Campaign Director
Americans for Financial Reform

Speaker

Keith Ernst, ‎Associate Director, Division of Depositor and Consumer Protection
Federal Deposit Insurance Corporation

9:30am-10:45am
The Future of Payday Lending

Moderator

Michael Best, Director of Advocacy Outreach
Consumer Federation of America

Panelists

Carrie Hunt, Executive Vice President of Government Affairs and General Counsel
National Association of Federally-Insured Credit Unions

Diane Standaert, EVP; Director of State Policy
Center for Responsible Lending

Lauren Saunders, Associate Director
National Consumer Law Center

11:00am – 12:15pm
Uncovering Student Loan Scandals

Moderator

David Halperin
Attorney and Advocate

Panelists

Stacy Cowley, Reporter
The New York Times

Jeff Horwitz, Reporter
Associated Press

Shahien Nasiripour, Reporter
Bloomberg

Molly Hensley-Clancy, Reporter
BuzzFeed News

View Video Recording on Facebook

1:15pm – 2:00pm
Luncheon Keynote

Introduction

Jack Gillis, Director of Public Affairs
Consumer Federation of America

Speaker

Michelle Singletary, Author
Nationally Syndicated Columnist, The Washington Post

2:00pm- 3:15pm
Helping Lower-Income Consumers Afford State-Mandated Auto Insurance

Moderator

Douglas Heller, Consultant
Consumer Federation of America

Panelists

Marceline White, Executive Director
Maryland Consumer Rights Coalition

Martin Schwartz, President
Vehicles for Change

James Lynch, Chief Actuary, Vice President of Research Education
Insurance Information Institute

2:00pm-3:15pm
Credit Scoring Models and Credit Availability

Moderator

Alanna McCargo, Co-Director, Housing Finance Policy Center
Urban Institute

Panelists

Sandra Thompson, Director, Division of Mission and Housing Goals
Federal Housing Finance Agency

Barrett Burns, President & CEO
VantageScore Solutions LLC

Dara Duguay, Executive Director
Credit Builders Alliance

Joanne Gaskin, Senior Director, Scores and Analytics
FICO

3:30pm-4:45pm
Growing Auto Insurer Use of Telematics and Its Implications for Consumers

Moderator

Chuck Bell, Program Director
Consumers Union

Panelists

Geoffrey Werner, Global Telematics Product Leader
Willis Towers Watson

Richard Holober, Executive Director
Consumer Federation of California

J. Robert Hunter, Director of Insurance
Consumer Federation of America

3:30pm-4:45pm
Debt Buyers and Debt Collection

Moderator

Rohit Chopra, Senior Fellow
Consumer Federation of America

Panelists

Margot Saunders, Senior Counsel
National Consumer Law Center

David Vladeck, A.B. Chettle, Jr., Professor of Law
Georgetown University Law Center
Former Director, Bureau of Consumer Protection, Federal Trade Commission

Dalié Jiménez
Associate Professor of Law & Jeremy Bentham Scholar, University of Connecticut School of Law
Professor of Law, University of California, Irvine

David Reid
Director of Government Affairs & Policy
Receivables Management Association

Friday, December 1

8:00am-9:00am
Breakfast Dialogue: Effective Financial Education for Adults

Moderator

Gary Mottola, Research Director
FINRA Investor Education Foundation

Panelists

Annamaria Lusardi, Academic Director, Global Financial Literacy Excellence Center (GFLEC), Denit Trust Chair of Economics and Accountancy
The George Washington University School of Business

Billy J Hensley, Senior Director of Education
National Endowment for Financial Education

9:00am – 10:00am
Mortgage Finance After Fannie and Freddie

Moderator

Barry Zigas, Director of Housing Policy
Consumer Federation of America

Panelists

Mark Zandi, Chief Economist
Moody’s Analytics

Michael Stegman, Senior Fellow, Housing Finance Program, Center for Financial Markets
Milken Institute

Robert Henson, Associate Director of Advocacy
Credit Union National Association

Steve O’Connor, Senior Vice President, Public Policy & Industry Relations
Mortgage Bankers Association

View Video Recording on Facebook

10:00am – 11:00am
The Fiduciary Rule and Innovations in the Delivery of Investment Advice

Moderator

Micah Hauptman, Financial Services Counsel
Consumer Federation of America

Panelists

Paul Roye, Senior Vice President and Senior Counsel, Fund Business    Management Group
Capital Research & Management Company

Michelle Kelley, Senior Vice President, Associate Counsel
LPL Financial

Aron Szapiro, Director of Policy Research
Morningstar

11:15am – 12:15pm
The Potential for Employers to Facilitate Non-Retirement Saving

Moderator

George Barany, America Saves Director of Strategic Initiatives
Consumer Federation of America

Panelists

Susan Sarver, Associate Director
FINRA Investor Education Foundation

Ted Castle, CEO & Founder
Rhino Foods
View Presentation   View Video

Brian Nelson Ford, Financial Well-Being Executive
SunTrust Banks, Inc

12:30pm – 2:00pm
America Saves Luncheon: Can Fintech Promote More Effective Personal Saving?

Moderator

Allie Vered, America Saves Director
Consumer Federation of America

Panelists

Nashila Somani-Ladha, Senior Innovation Manager
Commonwealth
View Presentation

Wendy De La Rosa, Lead Behavioral Strategist
Irrational Labs
View Presentation

Chris Moreno, Community Wealth Manager
Catalyst Miami/Miami Saves
View Presentation

2:00pm
Adjournment

2017 Financial Services Conference Advisory Committee Members

American Express Company

Association of Military Banks

Bank of America

Capital One

Capital Research and Management Company

Certified Financial Planner Board of Standards

Citi Community Development

Credit Union National Association

CUNA Mutual Group

Edward Jones

Elevate

Experian

Federal Home Loan Bank of San Francisco

FINRA

Freddie Mac

H&R Block

Insurance Information Institute

JP Morgan Chase

Mortgage Bankers Association of America

NACHA-The Electronic Payments Association

National Cooperative Bank

Navy Federal Credit Union

Network Branded Prepaid Card Association

Oportun

Quicken Loans

Radian Guaranty

Santander Bank, N.A.

VantageScore Solutions LLC

VISA

Walmart

Wells Fargo Bank