December 1 & 2, 2011
Washington, D.C.

Financial Services Conference 2011 Program

Thursday, December 1, 2011

8:15-8:30am
Welcome/Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

8:30-9:00am
Congressional Financial Services Priorities

Introduction

Willard P. Ogburn, Executive Director
National Consumer Law Center

Speaker

The Honorable Barney Frank
United States House of Representatives

9:00-9:45am
Evolving Consumer Financial Services Marketplace

Moderator

George Gaberlavage, Policy Integration Director, Consumer & Livable Communities, Office of Policy Integration
AARP

Panelists

Scott Schuh, Director and Economist, Consumer Payments Research Center
Federal Reserve Bank of Boston

Andrew Haughwout, Research and Statistics Group
Federal Reserve Bank of New York

9:45-10:15am
Consumer Financial Protection Bureau Priorities

Introduction

Pamela Banks, Senior Policy Counsel
Consumers Union

Speaker

Rajeev Date
Special Advisor to the Secretary of the Treasury on the Consumer Financial Protection Bureau

10:15-10:45am
Current and Future Status of the Consumer Financial Protection Bureau

Moderator

Travis Plunkett, Legislative Director
Consumer Federation of America

Panelists

Steve Bartlett, President and CEO
The Financial Services Roundtable

Mike Calhoun, President
The Center for Responsible Lending

11:00-11:30am
SEC Enforcement: Priorities and Challenges

Introduction

Barbara Roper, Director of Investor Protection
Consumer Federation of America

Speaker

Robert Khuzami, Director of Enforcement
U.S. Securities and Exchange Commission

11:30am- 12:15pm
Future of Securities Regulation

Moderator

Elizabeth Costle, Director of Consumer and State Affairs
AARP

Panelists

Kenneth Bentsen, Executive Vice President, Public Policy and Advocacy
Securities Industry and Financial Markets Association

Barbara Roper, Director of Investor Protection
Consumer Federation of America

Lawranne Stewart, Deputy Chief Counsel, Committee on Financial Services
U.S. House of Representatives (Invited)

1:15pm
What the Heck is Wrong with the Economy?

Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

Speaker

David Wessel, Bureau Chief
The Wall Street Journal

2:00-3:15pm
Assessing Mortgage Loan Disclosure Proposals

Moderator

Lisa Rice, Vice President
National Fair Housing Alliance

Speaker

Pat McCoy, Assistant Director for Mortgage and Home Equity Markets
Consumer Financial Protection Bureau

Panelists

Gary Acosta, Co-Executive Director
The National Association of Hispanic Real Estate Professionals

Ken Markison, Associate Vice President-Regulatory Counsel
Mortgage Bankers Association

Nina Simon, Senior Litigation Counsel
The Center for Responsible Lending

2:00-3:15pm
Debt Collection Trends and Abuses

Moderator

Susan Grant, Director of Consumer Protection
Consumer Federation of America

Panelists

Thomas Pahl, Assistant Director, Division of Financial Practices
Federal Trade Commission

Julie Nepveu, Senior Attorney
AARP Foundation Litigation

Delicia Reynolds Hand, Legislative Director
National Association of Consumer Advocates

Vytas Kisielius, CEO
Collections Marketing Center

3:30-4:45pm
Consumer Challenges in a Complex Credit Score Marketplace

Moderator

Stephen Brobeck, Executive Director
Consumer Federation of America

Panelists

Barrett Burns, President and CEO
VantageScore Solutions, LLC

Joanne Gaskin, Director, Scores
FICO

Ed Mierzwinski, Consumer Program Director
U.S. PIRG

3:30-4:45pm
Evaluating Auto Insurance Claims Settlement

Moderator

Tom Feltner, Vice President
Woodstock Institute

Panelists

Mark Romano, Director of Insurance Claims Projects
Consumer Federation of America

Peter Foley, Vice President – Claims Administration
American Insurance Association

Tim Mullen, Director of Market Regulation
National Association of Insurance Commissioners

Friday, December 2, 2011

7:30-8:30am Breakfast Dialogue

8:30-9:00am
Congressional Financial Education Priorities

Introduction

Bill Cheney, President and CEO
Credit Union National Association

Speaker

The Honorable Judy Biggert
United States House of Representatives

9:00-9:30am
Future of Homeownership for Lower-Income and Minority Families

Introduction

Allen J. Fishbein, Associate Director, Division of Consumer and Community Affairs
Board of Governors of the Federal Reserve System

Speaker

David H. Stevens, President and CEO
Mortgage Bankers Association

9:30-10:30am
Future of Homeownership for Lower-Income and Minority Families

Moderator

Allen J. Fishbein, Associate Director, Division of Consumer and Community Affairs
Board of Governors of the Federal Reserve System

Panelists

George McCarthy, Director – Metropolitan Opportunity
The Ford Foundation

Janneke Ratcliffe, Executive Director, UNC Center for Community Capital
University of North Carolina at Chapel Hill

Janis Bowdler, Director, Wealth-Building Policy Project
National Council of LaRaza

10:45-11:05am
Meeting the Financial Services Needs of Military Service Members

Introduction

Jean Ann Fox, Director of Financial Services
Consumer Federation of America

Speaker

Steve Abbot Admiral, United States Navy (Retired)
President, Navy-Marine Corps Relief Society

11:05am -12:00pm
Meeting the Financial Services Needs of Military Service Members

Moderator

Nancy Register, Associate Director
Consumer Federation of America

Panelists

Captain James J. Parker, NCIS/PSAB
United States Navy

Pamela McClelland, Financial Educator, Office of Servicemember Affairs
Consumer Financial Protection Bureau

Jean Ann Fox, Director of Financial Services
Consumer Federation of America