Civil Justice

CFA and Other Public Interest Groups Support FCC Proposal to End Forced Arbitration in Communications Sector

In comments to Federal Communications Commission (FCC) Commissioner Mignon Clyburn, CFA and other public interest organizations are commending the commissioner for her #Solutions2020 Call to Action Plan on communications policy solutions. In particular, CFA praised Clyburn for seeking to act on the widespread and harmful use of fine-print ripoff clauses that prohibit consumers from taking legal complaints to court and require them to resolve disputes with providers, often on an individual basis, in forced arbitration proceedings. The proposal to eliminate forced arbitration clauses in the communications sector would be a benefit to consumers.