November 29 & 30, 2012
Washington, D.C.

Financial Service Conference 2012 Program

Thursday, November 29, 2012

8:45am-9:00am
Welcome/Introduction

Stephen Brobeck, Executive Director
Consumer Federation of America

9:00am-9:45am
How Consumers Participate in the Financial Services Marketplace

Moderator

George Gaberlavage, Policy Integration Director, Consumer & Livable Communities
AARP Office of Policy Integration

Panelists

Kevin Moore, Senior Economist, Division of Research & Statistics
Federal Reserve Board
View Presentation

Keith Ernst, Associate Director, Consumer Research & Exam Analytics
Division of Depositor and Consumer Protection
Federal Deposit Insurance Corporation
View Presentation

9:45am-10:15am
FTC Priorities for the Financial Services Marketplace

Introduction

Susan Grant, Director of Consumer Protection
Consumer Federation of America

Speaker

David Vladeck, Director, Bureau of Consumer Protection
Federal Trade Commission

10:30am-11:30am
Are Lower-Income Drivers Being Treated Fairly by the Auto Insurance System?           

Moderator

Tom Feltner, Director of Financial Services
Consumer Federation of America

Panelists

Dr. Robert P. Hartwig, President
Insurance Information Institute

Robert Hunter, Director of Insurance
Consumer Federation of America

11:30am-12:15pm
Other People’s Money, and How the Bankers Use It

Introduction

Bill Cheney, President and CEO
Credit Union National Association

Speaker

Steven Pearlstein, Business and Economics Columnist
The Washington Post

1:15pm
The New Era of Swaps Market Reform

Introduction

Barbara Roper, Director of Investor Protection
Consumer Federation of America

Speaker

Gary Gensler, Chairman
U.S. Commodity Futures Trading Commission

2:00pm-3:15pm
The Role of Annuities and Annuitization in Meeting Retiree Income Needs

Moderator

Elizabeth Costle, Director, Consumer & State Affairs
AARP

Panelists

Mark Iwry, Senior Advisor to the Secretary, Deputy Assistant Secretary Retirement and Health Policy
U.S. Treasury Department

Alane Dent, Vice President, Federal Relations, Retirement Security
American Council of Life Insurers

Dan Keady, CFP®, Director of Financial Planning
TIAA-CREF

2:00pm-3:15pm
Payday Loans: What We Know about Their Design, Sale, and Use

Moderator

Marceline White, Executive Director
Maryland Consumer Rights Coalition

Panelists

Neil Bhutta, Economist, Financial Structure Section
Federal Reserve Board

Nick Bourke, Director, Safe Credit Cards Project and Safe Small Dollar Loans Research Project
The Pew Charitable Trusts

Susanna Montezemolo, Senior Policy Researcher
Center for Responsible Lending

3:30pm-4:45pm
The Role of Financial Institutions and Regulatory Agencies in Helping Consumers Build Precautionary Savings

Moderator

Stephen Brobeck, Executive Director
Consumer Federation of America

Panelists

Traci Plyler, Emerging Retail Executive
Bank of America

Michael Christian, Manager, Savings & Checking
Navy Federal Credit Union

Tim Flacke, Executive Director
Doorways to Dreams Fund, Inc.

3:30pm-4:45pm
Payday Loans: Contentious Public Policy Issues

Moderator

Ann Baddour, Senior Policy Analyst
Texas Appleseed

Panelists

Jim DePriest, Deputy Attorney General
Arkansas Attorney General’s Office

Mary Jackson, Senior Vice President
Cash America International, Inc.

Jean Ann Fox, Senior Advisor, Financial Services
Consumer Federation of America

Friday, November 30, 2012

7:45am-8:30am
Breakfast Dialogue: Bank Accounts, Can Consumers Find and Use Affordable Accounts?

8:30am-9:00am
Regulation Done Right: Consumer Protection and a Healthy Marketplace

Introduction

Lisa Rice, Vice President
National Fair Housing Alliance

Speaker

David Stevens, President
Mortgage Bankers Association
View Presentation

9:00am-9:45am
The Housing Recovery: A Consumer Status Report

Introduction

Gary Kalman, Director, Federal Policy
Center for Responsible Lending

Speaker

Frank Nothaft, Vice President and Chief Economist
Freddie Mac
View Presentation

9:45am-10:45am
The Role of the Federal Government in Promoting Affordable Housing

Moderator

Barry Zigas, Director of Housing Policy
Consumer Federation of America

Panelists

Sarah Wartell, President
Urban Institute

Janis Bowdler, Director, Wealth-Building Policy Project
National Council of LaRaza

Joe Rogers, Executive Vice President
Wells Fargo Home Mortgage

11:00am-12:00pm
Financial Education: What Works

Moderator

Robert M. Krughoff, Founder and President
Center for the Study of Services/Consumers CHECKBOOK

Panelists

Jeanne M. Hogarth, Manager of Consumer Research
Federal Reserve Board

Robert Ganem, Senior Program Director for Grants
FINRA Investor Education Foundation

Billy J. Hensley, Director of Education
National Endowment for Financial Education 

2012 CONFERENCE ADVISORY COMMITTEE

American Council of Life Insurers

American Express Company

American Financial Services Association

Bank of America

Certified Financial Planner Board of Standards

The Center for Audit Equality

CITI, Inc

Credit Union National Association

CUNA Mutual Group

Experian Information Solutions, Inc.

Fair Isaac

Federal Home Loan Bank of San Francisco

FINRA

Freddie Mac

JP Morgan Chase

Mortgage Bankers Association of America

NACHA

National Association of Federal Credit Unions

Navy Federal Credit Union

VantageScore Solutions LLC

Wells Fargo Home Mortgage