Consumer Groups Letter to FTC in Support of Greater Protections Against Mobile Cramming
Cramming -- the unauthorized placement of charges on telephone bills -- is a significant and growing threat to millions of American wireless subscribers. This fraud is believed to cost American consumers hundreds of millions of dollars annually. While the stakeholders in the third-party billing ecosystem have attempted to address this threat through a variety of voluntary self-regulatory mechanisms, it is clear that these efforts have not adequately protected the nation’s wireless subscribers.
