Consumer Complaints

Nation’s Top 10 Consumer Complaints to Be Released

Agencies Recover Over $740 Million to Consumers for Problems with Cars, Home Improvement Contractors, Gift Card Scams, Furniture Stores and More

Washington, D.C. – On May 24, 2023 the Consumer Federation of America will release a report analyzing the results of its annual survey of consumer complaints made to state and local consumer protection agencies across the U.S. The report is based on information from thirty-six agencies, in twenty-five states, covering a wide range of consumer complaints received in 2022.

At the press teleconference, CFA will announce:

  • The top ten consumer complaints made to state and local consumer protection agencies
  • Changes in trends from years past
  • Examples of agency successes
  • Consumer complaint stories

Event:             Press Tele-conference: Release of CFA’s Annual Consumer Complaint Survey

Date:               Wednesday, May 24, 2023 at 1:00 PM ET

Call In #:        800-225-9448, use the passcode CFACALL (2322255)

Speakers:       Erin Witte, Director of Consumer Protection, CFA

In addition, on hand for the teleconference to help answer reporters’ questions will be representatives from:

  • Broward County, Florida Consumer Protection Division
  • Georgia Attorney General’s Office
  • New York City Dept. of Consumer & Worker Protection
  • Maryland Attorney General’s Office

 THE REPORT IS AVAILABLE ON AN EMBARGOED BASIS