b'2021 ANNUAL REPORT Consumer Protection: CFA continued to fight for maintaining and strengthening consumers telephone rights, urging the Federal Communications Commission to expedite new regulations limiting prerecorded calls to residential lines, calling on the agency to expand efforts to block unwanted and illegal calls, and demanding that it resist calling-industry efforts to circumvent compliance with the Telephone Consumer Protection Act. CFA also worked with other groups on ideas for new legislation to provide more effective telephone protections for consumers. On airline passenger issues, the new administration brought welcome changes to the Department of Transportation (DOT). CFA and other groups met with DOT Secretary Buttigieg and other senior officials in the agency to press for stronger consumer protections against unfair and deceptive airline practices. Our advocacy helped spur the agency to commit to conducting rulemaking in 2022 on ticket refunds and other issues and to beef-up enforcement efforts. We also succeeded in ensuring that the newly-constituted Airline Consumer Protection Advisory Council includes strong consumer representatives. In addition, CFA continued to support legislation that would bar excessive fees for baggage, ticket changes, and other airline services and prevent parents from being charged for selecting seats next to them for their children. In matters before the Federal Trade Commission (FTC), CFAs opposition to scrapping the Care Labeling Rule helped convince the agency to withdraw that proposal. CFA also worked with other groups to urge the FTC to investigate companies use of dark patterns to manipulate consumers into not cancelling subscriptions and making other decisions against their best interests. CFA participated in a meeting with the new FTC Chair to discuss consumer protection issues. In addition, CFA joined other groups in urging Congress to amend the FTC Act to ensure that the agency has the full range of equitable authority to curb unfair, deceptive, fraudulent and anticompetitive acts and practices. CFA also endorsed legislation to give the FTC the ability to levy civil penalties for first-time violations and Administrative Procedure Act rulemaking authority. 4 Consumer Federation of America'