In comments filed with the Federal Communications Commission (FCC), CFA, Consumers Union, and National Consumer Law Center outline the scope of the robocall problem and what needs to be done to protect consumers. The groups explain that:
- Consumers need more, not fewer, protections against unwanted robocalls from legitimate companies as well as scam robocalls.
- The calling industry and the phone companies should provide more complete information about the robocall problem.
- The FCC should work with the phone companies to explore additional means of addressing the robocall problem