2018 ANNUAL REPORT 11 2018 ANNUAL REPORT CFA research helps us understand issues, inform consumers, and persuade policymakers to act in the consumer interest. Our six nationwide public opinion surveys influenced the public policy debate by providing support for stronger fuel economy and appliance efficiency standards, auto insurance regulation, funeral home disclosures, and credit score knowledge. We also researched the marketplace and related public policy to demonstrate the need for consumer protections, the preservation of existing protections, or the rejection of anti- consumer measures. Because consumer education is a critical component of our mission, we continued our efforts to inform Americans about credit scores, savings and wealth building. REPORTS Banking/Credit Missing in Action? Consumer Financial Protection Bureau Supervision and the Military Lending Act The Large Bank Protection Act: Raising the CFPB’s Enforcement and Supervision Asset Threshold Would Place American Consumers at Risk Communications Antitrust Practice, Economic Evidence, and Market Reality Consumer Protection/Privacy Annual Consumer Complaint Survey (with NACPI) A Needle in a Haystack - Finding Funeral Prices Online in 26 State Capitals Energy Fuel Economy Standards: There is No Tradeoff with Safety, Cost and Fleet Turnover Consumer Attitudes toward Fuel Economy Standards Food/Agriculture Taking Salmonella Seriously: Policies to Protect Public Health under Current Law Insurance Auto Dealer Markups, Jim Crow Finance, and the Congressional Review Act Investor Protection Testing of Proposed Customer Relationship Summary Disclosures A Settled Matter: Mandatory Shareholder Arbitration Is Against the Law and the Public Interest