CFA has joined 39 organizations to file a letter in response to some of the arguments made recently in the proceeding Protecting the Privacy of Customers of Broadband and Other Telecommunications Services, WC Docket No. 16-106. In particular, the Federal Communications Commission (FCC) should resist some parties’ requests for the creation of a special carve-out for “de-identified” customer information. Further, the FCC should resist calls to require opt-in consent only for sensitive information, as Congress did not intend for the Commission to make such a distinction. We also strongly encourage the Commission to prohibit mandatory arbitration clauses, which often leave consumers without any reasonable means of recourse.