▪ Consumers made up 97% of the reporters to the database. ▪ 70% involved products purchased in the last five years, not older products. ▪ Manufacturers exercised their right to post additional comments on 53% of reports. ▪ The information provided to the database is overwhelmingly specific with 84% of all reports including a serial number or model name or number. • Deloitte conducted an analysis of the data from SaferProducts.gov2 in early 2013 and found that SaferProducts.gov: o Provides “a learning opportunity for manufacturers in their attempt to bring safe products to the market place and allow[s] them to gain a better understanding of consumer behavior in regard to their interaction with products.”3 o Identified that kitchen products, and appliances in particular, make up the largest percent of reports on SaferProducts.gov.4 • The Government Accountability Office (GAO) found, in a report, Awareness, Use and Usefulness of SaferProducts.gov, released in March 2013 that: o “[m]any consumers in GAO’s usability tests thought the site generally was easy to use and had helpful information, but identified areas for improvement”5 as well. Recent CFA Analysis of SaferProducts.gov: • While the size of the database has grown in recent years, the rate at which SaferProducts.gov has been growing has been decreasing. Below are the number of reports published in saferprducts.gov each year. Note that 2011 was not a full year, but March to December only. 2 http://www.deloitte.com/assets/Dcom- UnitedStates/Local%20Assets/Documents/AERS/us_aers_foct_FPS_saferproductsgov_03082013.pdf 3 http://www.deloitte.com/assets/Dcom- UnitedStates/Local%20Assets/Documents/AERS/us_aers_foct_FPS_saferproductsgov_03082013.pdf, page 1. 4 Deloitte found that reports of kitchen products accounted for 39% of total reports on SaferProducts.gov. 5 http://www.gao.gov/assets/660/652916.pdf at 22.