Consumer Complaints

Consumer Information

Press Releases

Studies

Testimony and Comments


Consumer Information

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Press Releases

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Studies

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Testimony and Comments

  • Consumer Groups Comment Letter to FCC on Billing for Unauthorized Charges ("Cramming"), 11/18/2013. (PDF)
  • Consumer Groups' Reply Comments to FCC in Support of Greater Protections Against Cramming 07/23/12. (PDF)
  • Consumer Groups Comments to the CFPB Regarding the Consumer Complaint Database, 07/20/12. (PDF)
  • Supporting Documents to Comments to the CFPB Regarding the Consumer Complaint Database, 07/20/12. (PDF)
  • CFA Releases Comments Urging the FCC to Strengthen Consumer Protections Against Cramming, 06/26/12. (PDF)
  • CFA Group Letter to FCC in Support of Greater Protections Against Cramming, 04/23/12. (PDF)
  • Consumer Group Reply Comments to FCC on Bill Shock Proposed Rule, 02/09/10. (PDF)
  • Consumer Group Comments to FCC on Empowering Consumers to Avoid Bill Shock, 01/10/11. (PDF)
  • CFA Supports FCC Rules to Protect Consumers from “Bill Shock”, 10/12/10. (PDF)
  • CFA Letter to Senate Commerce Committee Regarding a Hearing, 'The Economy and Fraud: Protecting Consumers During Downward Economic Times,' 07/30/09. (PDF)
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